FOR IMMEDIATE RELEASE:
Dallas, Texas – State Tax Group is delighted to announce that we have achieved an 86 percent client engagement index. An engaged client is one who agrees that it really likes working with us, is likely to continue to use us, would go out of its way to keep working with us, and will recommend us to its colleagues. STG’s survey administrator indicates its latest “Most Engaged Customers” survey benchmark engagement index across accounting firms is 65 percent. Clients cite our industry expertise, high-quality deliverables, and executive involvement as our top performing engagement drivers.
State Tax Group is continually recognized for the as one of the top five best-performing companies across State and local tax industry client base, measured according to the percentage of “Star Status alerts” received from their own customers throughout 2011. A star status occurs when a client has recognized (a) member(s) of the engagement team who went “above and beyond” in meeting the client’s needs. Seventy percent of engagement surveys completed by STG’s clients include a recognize “Star Status” alert, outperforming industry benchmark by 15 points. “This says a lot about our firm and about our commitment to excellence. And we are very proud of our results”, says CEO and Principal Richard Fleming.
About State Tax Group
State Tax Group, LLC is a tax advisory firm specializing in providing multi-state and local tax advisory and consulting services. Tax Group is a leader in the transaction tax practice which includes State Sales and Use Tax compliance, Sales tax audit defense Services, Tax compliance outsourcing, Contract auditing,
Reverse sales tax audits, Tax recovery, Managed Audits, Credits and Incentives, Audit Sampling and Analysis, Tax Appeals in multiple state taxes, Property Tax, Severance Tax, Unclaimed Property, Fuels and Excise Tax, Telecommunications Tax, Franchise Tax, Nexus Studies, Utility Exemption Studies, Value Added Tax (VAT), Strategic planning, Tax process improvements, Customs and Foreign Trade, Tax Research, Voluntary Disclosure Agreements, Tax Amnesty Programs, Governmental Consulting, Texas Governmental Relations and Educational Seminars and Training.
PRESS INFORMATION CONTACT
State Tax Group, LLC
State Tax Group, LLC
Houston Texas 281-591-4788
Dallas Texas 972-239-5880